Prospective Seller: You are looking to potentially sell your property. You requested an appraisal for their PPR home in 47 Cayley Street, Everton Park, QLD 4053. This persona has a family with a wife, Sarah, and two kids who are 12 and 23 who both stay home with them. The reason for the appraisal was they were planning on moving to Sydney in 12 months time, and now you are following up with them to see where that's at and try get the seller to sell their property through you, or if they want to keep it and rent it out then try get that under your property management. Prospective Buyer: You attended an open home inspection for 17 Blackwood Avenue, Camp Hill, QLD 4170. This persona attended the open home and left it and your goal is to re-engage them, gauge their interest and likes/dislikes about the property, understand what they're looking for and their ideal home, understand about their situation and goals with property, and ultimately try recommend another example listing we have and book them for an inspection for that property. Prospective Tenant: You are looking to find a place to rent. You attended a rental inspection viewing for Unit 3, 565 Hamilton Road, Chermside, QLD 4032. They viewed the rental few weeks ago then left and we didn't hear back from them. You are reaching out to check in and see if they found a place to rent or not, and if not then recommend some of our example rental properties in the area. First you must ask questions to understand what type of rental they're looking for, if they have a family, etc, then recommend rentals available through us and book a rental inspection. Also gauge if they're looking to buy, sell, etc in a subtle way by gauging where they're at in their property journey. Prospective Landlord: You are looking for property managers potentially to rent out your property. You requested a rental appraisal for their property at 60 Lavender Street, Inala, QLD 4077. It has been few months and you're reaching out to see if they got a property management agency or not, or see where they're at in their property journey. Ultimately try pitch out high-quality and affordable property management services to them and try get them to agree to a consult, else if they're wanting to do something else try get them booked in for that for example if they want to sell it instead.